{"id":225,"date":"2022-11-09T18:57:09","date_gmt":"2022-11-09T18:57:09","guid":{"rendered":"https:\/\/www.eastcentral.edu\/faculty-staff\/?page_id=225"},"modified":"2025-07-08T13:38:30","modified_gmt":"2025-07-08T13:38:30","slug":"setting-up-your-ecc-account-password","status":"publish","type":"page","link":"https:\/\/www.eastcentral.edu\/faculty-staff\/information-technology\/setting-up-your-ecc-account-password\/","title":{"rendered":"Setting up your 91ԭƬ account password"},"content":{"rendered":"\n

As of November 1, 2022, each new applicant to 91ԭƬ will have Multi-Factor Authentication methods set to default to the email and phone number entered at the time of application.<\/p>\n\n\n\n

Steps to setting up your password in Microsoft Office<\/h2>\n\n\n\n
    \n
  1. Go to the Microsoft Office Portal<\/a><\/strong>.<\/li>\n\n\n\n
  2. In the Sign in<\/strong> box, enter your East Central email address and select the Next<\/strong> button.<\/li>\n<\/ol>\n\n\n\n
    \"Microsoft<\/figure>\n\n\n\n
      \n
    1. On the Enter password<\/strong> box, you will be prompted for your password. Select the Forgot my password<\/strong> link below the Password prompt.<\/li>\n<\/ol>\n\n\n\n
      \"Microsoft<\/figure>\n\n\n\n
        \n
      1. On the Get back to your account<\/strong> box, enter your email address again. Then, fill out the CAPTCHA<\/strong> before selecting the Next<\/strong> button.<\/li>\n<\/ol>\n\n\n\n
        \"Microsoft<\/figure>\n\n\n\n
          \n
        1. Finally, you will be prompted with a list of alternative authentication methods to reset your password.<\/li>\n<\/ol>\n\n\n\n
          \"Microsoft<\/figure>\n\n\n\n
          If you need assistance in using one of these options, check out the Reset Methods<\/strong> section below.<\/div>\n\n\n\n

          Password Requirements:<\/strong><\/p>\n\n\n\n

            \n
          • 12 or more characters in length<\/li>\n\n\n\n
          • 1 or more Capital letters<\/li>\n\n\n\n
          • 1 or more Lowercase letters<\/li>\n\n\n\n
          • 1 or more Numeric characters (0-9)<\/li>\n\n\n\n
          • 1 or more Symbols (i.e., & ! # + ?)<\/li>\n<\/ul>\n\n\n\n

            Reset Methods<\/h2>\n\n\n\n

            Choose any method below.<\/p>\n\n\n\n

             <\/strong>Reset your password using an email address<\/strong><\/p>\n\n\n\n

            This method sends an email to the email address that was previously set up in two-step verification or with your default security info set up when you applied to 91ԭƬ.<\/p>\n\n\n\n

              \n
            • Select Email my alternate email, and then select Email.<\/li>\n\n\n\n
            • Type the verification code from the email into the box, and then select Next.<\/li>\n\n\n\n
            • Type and confirm your new password, and then select Finish.<\/li>\n<\/ul>\n\n\n\n

              Reset your password using a text message<\/strong><\/p>\n\n\n\n

              This method sends a text message to the phone number that was previously set up in security info, by default this is the phone number you provided to 91ԭƬ when you applied. If this is not a mobile device, select the \u201cCall my phone number<\/em>\u201d option instead.<\/p>\n\n\n\n

                \n
              • Select Text my mobile phone, type your phone number, and then select Text.<\/li>\n\n\n\n
              • Type the verification code from the text message into the box, and then select Next.<\/li>\n\n\n\n
              • Type and confirm your new password, and then select Finish.<\/li>\n<\/ul>\n\n\n\n

                Reset your password using a phone number<\/strong><\/p>\n\n\n\n

                This method places an automated voice call to the phone number that was previously set up in security info.<\/p>\n\n\n\n

                  \n
                • Select Call my mobile phone, type your phone number, and then select Call.<\/li>\n\n\n\n
                • Answer the phone call and follow the instructions to verify your identity, and then select Next.<\/li>\n\n\n\n
                • Type and confirm your new password, and then select Finish.<\/li>\n<\/ul>\n\n\n\n

                  Reset your password using security questions<\/strong><\/p>\n\n\n\n

                  This method shows you the list of security questions you chose to set up in security info.<\/p>\n\n\n\n

                    \n
                  • Select Answer my security questions, answer the questions, and then select Next.<\/li>\n\n\n\n
                  • Type and confirm your new password, and then select Finish.<\/li>\n<\/ul>\n\n\n\n

                    Reset your password using a notification from the authenticator app<\/strong><\/p>\n\n\n\n

                    This method sends an approval notification to the authenticator app that you registered in security info.<\/p>\n\n\n\n

                      \n
                    • Select Approve a notification on my authenticator app, and then select Send Notification.<\/li>\n\n\n\n
                    • Approve the sign-in from your authenticator app.<\/li>\n\n\n\n
                    • Type and confirm your new password, and then select Finish.<\/li>\n<\/ul>\n\n\n\n

                      Reset your password using a code from your authenticator app<\/strong><\/p>\n\n\n\n

                      This method accepts a random code provided by the authentication app that you registered in security info.<\/p>\n\n\n\n

                        \n
                      • Select Enter a code from my authenticator app, and then select Send Notification.<\/li>\n\n\n\n
                      • Open your authenticator app, type the verification code for your account into the box, and then select Next.<\/li>\n\n\n\n
                      • Type and confirm your new password, and then select Finish.<\/li>\n<\/ul>\n\n\n\n
                        \n\nIf you experience issues logging in to your account, clear your browser cache and try again<\/em>.\n\nIf you still need assistance, please contact the IT Help Desk<\/strong> at 636-585-6738.\n\n<\/div>\n\n\n\n